LanBytes.net: Domains | Hosting | Live Chat Services

• Complete Management from a Single Interface — Upgrade / Downgrade / Modify / Renew / Delete and much more from one place. The Control Panels & API (you don't need the API if you use our Control Panels) allow managing all orders from a single interface. This includes all domain names under various TLDs, Web and Email Hosting, DNS, Live Chat, etc. Customers and Resellers have one place to login to manage everything such as modifications, upgrades, settings, etc. No one has to remember multiple URLs, usernames and passwords.
  
  Our System (OrderBox) also handles automatic creation of invoices for any modification that requires a payment from your Customers or Resellers. OrderBox has a comprehensive Finance and Billing Automation module that manages online invoicing, payment collection, payment gateway integration and much more.
  
  View more information on the Finance and Billing Automation module
  
  
• Single point Renewal Management with an automated renewal reminder system — You, your Customers and your Resellers can generate reports of expiring orders based on various criteria and renew all of them at once. Additionally, the system sends out reports to you and branded emails to your Customers notifying them well in advance about expiring orders.
• Move Orders across Customers or Resellers — You and your Customers/Resellers can move any order or package to any other Customer/Reseller account.
• Locking/Suspension of services for security or payment recovery — You, your Resellers and Customers have the ability to lock or suspend any service in order to prevent fraudulent transfers or modifications, or in order to recover payments.
• Access complete history of all modifications performed — You, your Resellers and Customers can view, for each order, the complete history of all modifications performed on that package, along with the date/time, as well as the status of that modification. Your support staff and your customers can now track back any particular modification and find out when it was requested and performed.
• Determine the status of any Order — You, your Resellers and Customers can determine the current status of any order which is processing. For instance if a domain name transfer request is placed and is likely to take 5 days, you can track at any given point in time what the current status of the transfer is.
• Create Invoices/Check Payment history and status for any Order — You and your Resellers can create an invoice and link it to an Order. You can check the entire payment history of an order and the status of any pending payments

Additionally, OrderBox provides specific management functions for various different products through the Control Panels. OrderBox also handles various management tasks automatically in the background, which are discussed in the next section.

Domain Name Management Features

• Manage Name Servers
• Manage Child Name servers (Host Records) associated with a domain name
• Renew/Delete/Suspend/Unsuspend/Lock/Unlock domain names
• Bulk Modify/Lock/Suspend Domain Names
• Bulk Modify Domain name associated Contact information
• Specify default contact information or nameservers to be used for all new Domain Names
• Brand your Whois output - You and your Resellers get a Dedicated completely brandable Whois page and Whois server so that your brand identity is displayed no matter where the whois request is performed from.
• Apply for the Restoration of a deleted domain name which is processed automatically
• Additionally if you are an Accredited Registrar for gTLDs, you can manually approve or cancel Domain Transfer requests

The following tasks are automatically handled in the background

• gTLD Domain Transfer Processing — The system automatically parses the Whois output of every Registrar and extracts the Administrative contact email address of a domain name to send out emails for requesting transfer approvals.
• Auto-download and interpretation of Registry Reports — For example, the Registry publishes reports to notify successful transfers, reports for RGP, reports on nameserver changes which affect your domains, etc. The system automatically downloads every report from every Registry, understands all the different file name and file formats and makes the required updates in the background without you having to worry about anything.

Web and Email Hosting Management Features

• Renew/Delete/Suspend/Unsuspend/Lock/Unlock Hosting Packages
• Upgrade/Downgrade Hosting packages - Change the allocated disk space, bandwidth and any other parameter anytime
• List/Add/Modify/Delete A/MX/CNAME/NS/SOA records
• View Name server information

The following tasks are automatically handled in the background

• Bandwidth usage monitoring — The system automatically computes bandwidth utilization of every hosting package and sends out warning emails when the usage reaches certain threshold levels.
• Bandwidth Overage calculation and billing — If your Customer utilizes greater bandwidth than what he had originally purchased, the overage is automatically calculated and raises appropriate invoices for the additional service fees due.
  

Website Builder and Live Chat Management Features

• Renew/Delete/Suspend/Unsuspend/Lock/Unlock the Package
• Upgrade/Downgrade packages — Change various parameters such as number of pages, number of operators etc anytime

Domain Forwarding Management Features

• Specify Domain Forwarding destination
• Specify URL Masking preferences including <HEAD> and <NOFRAMES> tag content
• Specify wild carded sub-domain forwarding preferences
• Renew/Delete/Suspend/Unsuspend/Lock/Unlock the service
  

Mail Forwarding Management Features

• Create multiple Mail forwards, each with multiple destinations
• Specify wild carded mail forwarding preferences
• Renew/Delete/Suspend/Unsuspend/Lock/Unlock the service
  

Managed DNS Management Features

• List/Add/Modify/Delete A/MX/CNAME/NS/SOA records
• Renew/Delete/Suspend/Unsuspend/Lock/Unlock the service