LanBytes.net Reseller Partners
Live Chat
We offer Engage — the industry leading Live Chat and Monitoring software for your Customers and Resellers. Engage is an online web site chat that allows your Customers to integrate live agent-based chat capabilities on their web site. With Engage, your Customers can track and monitor visitors on their site, chat with visitors to their site, invite visitors to chat with them, and much more
LanBytes.net Provides its Reseller Partners
- A feature-packed Live Web site Chat and Monitoring utility
- A ready-made private labeled web site (SuperSite) to sell Live Monitoring and Chat services to your Customers
- A ready-made private labeled web site (PartnerSite) to sign up Resellers under you for reselling Live Monitoring, Chat, and other services
- Private labeled Control Panels for you, your Resellers and your Customers to manage their accounts
- Our Virtual Datacenter — A collection of private-labeled, redundant, high-available cluster of servers, in various different countries, on which the Live Monitoring and Live Chat accounts reside
Note: All Live Chat packages come with a 30 day money back guarantee to you. If your Customer chooses not to use the package and deletes it within 30 days, you don't get charged.
Live Monitoring and Chat Features
Chat Features
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Chat Initiation
- Visitor initiated Chat from Web site / Email
- Auto-popup Chat
- Invite Visitor to Chat
- Force Chat
Activity Monitor
- Real-Time Site Activity Monitor
- Monitor 1000's of visitors simultaneously
- Visitor History
- Visitor Browser Type, Country, Browsing history
- Visitor Time spent per page
Branding & Customization Features
- Visitor's chat window fully customizable
- Chat Button/Icons fully customizable
- Fonts, Colors and Font Style
Reporting and Analysis
- Chat Satisfaction Survey
- Retrieve/Search Chat Transcripts
- Detailed Reporting and Statistics
